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How to Document Evidence for a Dispute

When dealing with a suspicious marketing offer or a potential scam, proper documentation is one of your strongest protections. This quick guide outlines what to save and how to organize it so you’re prepared if you need to file a dispute with your bank, payment provider, or a platform. These points offer a high‑level overview; the full step‑by‑step process, examples, and dispute strategies appear in The Nancy Catherine Scammer Playbook Exposed.

What to Save  

 Written Communication

  • Emails
  • Direct messages
  • Texts
  • Chat transcripts

Screenshots

  • Website pages
  • Social media posts
  • Ads or promotional cla ms
  • Payment confirmations

Transaction Records

  • Receipts
  • Invoices
  • Bank statements showing charges
  • Any refund attempts

Service Descriptions

  • Screenshots of deliverables
  • Copies of contracts or agreements
  • Any written promises or guarantees

Timeline Notes

  • Dates of contact
  • Dates of payments
  • Dates of missed deliverables
  • Any escalation attempts

How to Organize Your Evidence  

 Create a Dedicated Folder

  • One folder per company or dispute
  • Subfolders for emails, screenshots, and documents

Label Files Clearly

  • Use dates and short descriptions
  • Example: “2025‑03‑12_OfferDetails.png”

Keep a Running Summary

  • A short document listing key events
  • Helps you stay clear and consistent

Back Up Your Files

  • Save copies in at least two places
  • Cloud storage is ideal

When to Start Documenting

  • As soon as something feels off
  • When communication becomes vague
  • When deadlines are missed
  • When payment requests become suspicious

For a deeper look at how to prepare a dispute — including real examples, templates, and a detailed step‑by‑step process — see The Nancy Catherine Scammer Playbook Exposed.

Download a free sample from the book.